Get Quotes from Top Locksmiths in Indianapolis, IN

Questions to Ask Before Hiring a Lock Smith or Pop a Lock in Indianapolis

If you lose your car or home key, forgot the combination to your safe's lock, or just had your home burglarized, do not let the anxiety get the best of you by hiring just anyone claiming to be a locksmith in the city. Good locksmiths are certified, insured, and well-equipped to change or pick your lock, cut you a new key, or install a security system in accordance with required standards. Since Indiana does not regulate the locksmith trade, ensure to verify the background of the professional you intend to hire by asking the following questions:

Are You Licensed to Practice as a Locksmith in Indianapolis?

Locksmiths do not need an occupational license to operate in Indianapolis. However, anyone who intends to operate a locksmith company in the city must meet certain business registration requirements before they can operate as a legitimate business. These include filing an Assumed Name Certificate with the Indiana Secretary of State or recording the business name with the Marion County Recorder's Office when the business name does not contain the owner's actual name.

Furthermore, locksmith companies must meet all the applicable tax responsibilities, obtain an Employee Identification Number (EIN), register with the Indiana Department of Workforce Development if the business will employ people, and obtain workers' compensation insurance before they can operate legally. You can find out if a locksmith company is registered by asking for their registration certificate and contacting the agency that issued the certificate. Likewise, direct queries concerning business registration requirements in Indianapolis can be directed to the Department of Business and Neighborhood Services by calling (317) 327-1219 or visiting the Indiana business owners guide page.

In addition to meeting the applicable business registration requirements, reputable locksmiths may obtain relevant work-related training, as well as membership status and certification from recognized trade associations. While hiring locksmiths with these additional qualifications can reduce your chances of ending up with an incompetent or dishonest person, keep in mind that dishonest contractors can also lie about having these qualifications. Therefore, you should always confirm with the appropriate organization any additional qualifications your preferred locksmith claims to have.

Also, some locksmiths in the city ensure that their company is accredited by the Better Business Bureau (BBB). BBB-accredited companies are considered to be more credible than their counterparts. If your preferred locksmith company claims to be BBB-accredited, it is always in your best interest to verify the information

After confirming that your preferred locksmith company is accredited by the BBB, you should also check if any complaints have been made against the business. Some accredited businesses have successfully scammed unsuspecting citizens in the past.

Do You Hold Any Certification as a Locksmith?

Making sure that your preferred locksmith is certified by a reputable trade association significantly reduces your chances of hiring an incompetent individual and becoming a victim of a home improvement scam. It is always a good idea to hire a certified locksmith because these individuals generally possess higher knowledge and technical proficiency that sets them apart from others.

More so, certified locksmiths typically obey the industry standards and regulations guiding the locksmith profession, unlike their counterparts who rely on their discretion. Other reasons why you should hire a certified locksmith include:

  • They are usually more equipped than their counterparts
  • They are familiar with the latest technological developments in security systems
  • They are less likely to engage in fraudulent activities

Locksmiths in Indianapolis can obtain voluntary certification from reputable trade associations like the Associated Locksmiths of America (ALOA) and the Society of Professional Locksmiths (SOPL). Some of the certification programs offered by these organizations include:

  • Certified Master Locksmith Certification
  • Certified Automotive Locksmith Certification
  • Certified Professional Safe Tech Certification
  • Certified Master Safe Tech Certification
  • Certified Forensic Locksmith Certification
  • Fundamental Locksmith Certification
  • Registered Locksmith Certification
  • Certified Professional Locksmith Certification
  • Institutional Certified Professional Locksmith Certification
  • Certified Electronic Locksmith Certification
  • Certified Institutional Lockshop Manager Certification

However, before you sign any agreement with a locksmith that is claiming to be certified, you should first verify the individual's certification status. You can verify a locksmith certification status by asking for proof of certification and contacting the appropriate certifying organization.

How Much Do You Charge Compared to Other Locksmiths in the City?

Professional locksmiths in Indianapolis charge anywhere between $25 to $120 per hour for their service. However, before calculating the cost of any service, Indianapolis locksmiths typically consider several factors, including:

  • The type of lock involved
  • The urgency of the job
  • The time of the day
  • The customer's location within the city
  • Cost of transportation
  • Their reputation

Regardless of the type of service you need, it is very crucial to obtain and compare the set price for the work to be done from at least three different professional locksmiths in the city. This is important to ensure that you do not end up paying more than the average market price for locksmith services.

While making sure that you get a fair price for the service you need, be mindful of the fact that some dishonest locksmiths deliberately offer low prices for their services to convince prospective customers. More often than not, they plan to either raise the price of their services as soon as they commence working or in more extreme scenarios disappear with the client's money while leaving the job undone.

What Kind of Locksmith Services Do You Offer?

Professional locksmiths in Indianapolis offer a variety of installation, repair, and maintenance services to members of the public. These services include:

  • Installation of high-security locks
  • Upgrades to security locks
  • Copying and cutting keys
  • Replacement of a key
  • Re-keying
  • Repair of door and window locks
  • Service for building lockouts
  • Vehicle lockout services
  • Installation of electronic access
  • Selecting and installing safely
  • Repair and unlocking of safes

Before hiring anyone for a locksmith service, it is crucial to find out whether they specialize in providing the exact service you need or not. Locksmiths who specialize in providing the exact service you need are better trained and more equipped to perform the task you need than their counterparts.

As soon as you have confirmed that your preferred locksmith can handle your lock expertly, the next thing you must do is to ensure that the locksmith provides a detailed contract before work begins on the project. The contract will contain information like the scope of the work to be done, the service cost, and the payment schedule, as well as any other guarantees or promises made by the locksmith. It is a good idea to read and understand the contract before signing any agreement as this will reduce the chances of any misunderstanding between you and your locksmith in the future.

Listed below are average price ranges for commonly requested locksmith services in Indianapolis:

Estimates for home/building locksmith services based on the type of service:

Key duplication
$3.50 - $25
House/building lockout
$50- $200
Door lock repair
$25 - $200
Door lock installation
$100 - $330
Key extraction
$35 - $200
Key replacement
$70 - $150
Rekeying house locks
$70 - $170
Safe opening
$135 - $500
Changing locks
$160 - $575
Filing cabinet lock replacement
$50 - $90
Mailbox key replacement
$50 - $100
Auto locksmith services
$22 - $350
Emergency services (in addition to regular charges)
$100 - $300
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the type of lock being installed/replaced (materials only):

Sliding Door
$19- $320
Knob
$24 - $65
Privacy
$25 - $65
Padlocks
$25 - $80
Deadbolts
$37 - $85
Lever
$55- $95
Smart
$100 - $550
Pocket
$87 - $240
Keyless
$150 - $350
Touchpad
$200 - $275
Electronic
$200 - $500
Grip Set
$240 - $580
Fingerprint
$250 - $515
Mortise
$300 - $500
Door latch guard
$50 - $150
Source: U.S. Bureau of Labor Statistics

Estimates for locksmith services based on the locksmith's expertise/level of experience

Sliding Door
$25 - $320
Apprentice
$50- $75
Journeyman
$75 - $105
Master
$110- $165
Trip fees
$30 - $100
Source: U.S. Bureau of Labor Statistics

Do You Provide Auto Locksmith Services in Indianapolis?

An auto locksmith specializes in providing car lockout services, removing broken keys from car locks, creating new keys, and even replacing both the locks on a customer's car door and the entire ignition system. You may require the services of an auto locksmith in Indianapolis for several reasons, including:

  • Your car keys are locked inside the car while you are outside
  • The key has refused to go into the ignition system
  • Your key has been stolen or misplaced

Regardless of the reason why you need the service of an auto locksmith, you must always ensure that the individual you wish to hire specializes in fixing the locks of the make and model of your vehicle. If it is a motorcycle, make sure the auto locksmith is familiar with the specific key type and coding sequence used by the manufacturer of the motorcycle.

Once you have confirmed that the auto locksmith has the technical proficiency to get the job done, the next thing to do is to confirm if the auto locksmith offers only in-shop services or if they provide mobile service options as well. This will help you choose the auto locksmith that is not only going to get the job done on time but is also willing to come wherever you are to do it.

Lastly, you should find out how much the locksmith intends to charge you for the service and compare it with the average market price for the same service in your area.

Listed below are services commonly provided by car locksmiths and motorcycle locksmiths in Indianapolis, as well as cost estimates for these services:

Key duplication
$7 - $50
Rekeying
$37 - $150
Car lockout
$60 - $165
Key extraction
$45 - $200
Door lock repair
$42 - $175
Car ignition repair
$150 - $370
Changing locks
$50 - $200
Transponder key reprogramming
$60 - $225
Keyless fob replacement
$150 - $300
Key replacement
$90 - $285
Bike lock change
$75 - $150
Motorcycle key replacement
$90 - $120
Car door and trunk lock repair
$55 - $250
Motorcycle seat lock repair/replacement
$10 - $38
Motorcycle steering/wheel lock repair/replacement
$25 - $50
Motorcycle gas cap lock repair/replacement
$15 - $25
Mobile services
$115 - $250
Source: U.S. Bureau of Labor Statistics

Do You Provide Emergency Locksmith Services?

Home and property owners in Indianapolis may require emergency locksmith services for many reasons, including :

  • Keys are locked inside the house or car
  • Keys have been misplaced
  • Keys were stolen
  • A key gets broken inside the lock
  • The home was burgled
  • To decode an electronic keypad lock
  • The homeowner forgot their safe combination
  • The access control system is malfunctioning
  • The homeowner is afraid that someone has access to home security

When you find yourself in any of the aforementioned situations, you should consider the following factors before choosing a locksmith. These factors include:

  • The locksmith's experience in dealing with the type of emergency you are in
  • The proximity of the locksmith
  • Whether the locksmith operates from a mobile workshop or not. Note that operating from a mobile shop allows for 24/7 availability and faster response

If you are unable to locate a mobile locksmith in your area, you can contact local and national 24/7 locksmith services such as KeyMe, MinuteKey, and Mr. Locks to resolve your emergency. In addition to providing 24/7 services, some local and national locksmith companies allow their customers to store digital copies of their keys online, making it easier for them to duplicate the key at any nearby self-service kiosk. Using such services, however, exposes you to several risks, including strangers having access to digital copies of your key as well as sensitive information about your home. You can avoid exposing yourself to the aforementioned risks by searching for reputable locksmith companies that offer 24/7 emergency services on the membership directory provided by reputable trade associations like the Associated Locksmiths of America (ALOA).

It is important to note that the majority of lock-related emergencies are caused by our negligence or inability to properly maintain our lock. To reduce the likelihood of requiring an emergency locksmith service, you should take the following precautions:

  • Keeping spare keys
  • Using lockboxes to avoid lockouts
  • Installing smart locks
  • Get locks that fit your lifestyle and familiarize yourself with their features
  • Properly maintaining your locks

Do You Provide Smart Lock Services?

A smart lock allows a homeowner to enter their home or grant others access without using a traditional key. Depending on the model, you can use your phone, voice commands, or key codes to operate the lock.

Professional locksmiths in Indianapolis offer a variety of smart locks services to interested persons. These services include but are not limited to access control solutions, installation of multiple keyless entry options, auto-lock configuration, and synchronization with video doorbells.

Before installing a smart lock in your home, seek expert opinion on the best type of lock that suits your lifestyle and your home's security needs. You should also find out the risks associated with the use of smart locks. This will help you identify the advantages and disadvantages of the specific smart lock you want to use. Some of the benefits and drawbacks of using smart locks in Indianapolis are as follows:

Pros of having a smart lock Cons of having a smart lock
Ease of entry Reliance on phones and networks
Convenience due to remote locking and unlocking Reliance on batteries that need constant recharges
Enhanced security and safety Susceptible to hacking
Protection from lock picking High cost of installation
Connectivity with the rest of your home smart devices

After weighing the risks of using smart locks and deciding to install one in their homes, homeowners can now focus on finding a professional who specializes in the installation of the type of smart lock they need. You should ensure that the locksmith is not only conversant with the common problems associated with the type of smart lock you want but also with the technology used by the manufacturer of the lock. Common technologies manufacturers use include:

  • A mobile app that functions as a digital key to unlock a door wirelessly.
  • A fingerprint sensor with biometrics for unlocking the door
  • A programmable numeric keypad with a PIN code that can be used to unlock a door

Some manufacturers combine these technologies to provide multiple ways to unlock your door. The following are the top smart lock manufacturers in the United States:

  • Yale
  • Luckily
  • August
  • Schlage
  • Kwikset
  • Ultraloq
  • Level
  • Wyze

Do You Conduct Background Checks on Your Employees?

Before allowing work to commence on your home's lock, you should ask the locksmith company you hired to provide proof that the individual they sent to your house has been thoroughly verified. Locksmith companies are expected to conduct a compulsory background check for all the individuals they intend to hire to avoid sending a dishonest individual to a client's home. Some locksmith companies mandatorily conduct a variety of background checks on prospective employees, including:

  • Criminal record checks: this involves contacting the necessary security agencies to find out if a prospective employee has any past criminal convictions or pending/ongoing court cases
  • Civil court checks: this involves going through the local and federal court systems for any non-criminal suits, claims, or judgments involving the potential employee
  • Credit checks: this type of background check involves examining the potential employee's full credit history. The credit history will include past payment histories, bankruptcies, unpaid bills in collections, civil judgments, tax liens, and recent credit inquiries
  • Driving record checks: this involves verifying the validity of a potential employee's driver's license and examining a prospective employee's driving history. This is usually conducted if the potential employee will be operating a company vehicle when they are eventually employed
  • Drug screening: this typically involves administering a drug test to an individual. A lot of professional locksmith companies in the city routinely check if their employees or potential employees are involved in any kind of drug abuse.
  • Education and employment check: here, the potential employee is asked to provide proof of education, employment history, and on-the-job experience and the company contacts the appropriate organization to confirm each piece of information
  • International background checks: this includes conducting criminal background checks and verifying education and work experience for potential employees who have previously lived, studied, or worked outside the United States.

In addition to the aforementioned background checks, locksmith companies can also find out more about the individual they want to hire by:

  • Going through local police court and correctional facility records, and other available public records
  • Making use of reliable background check websites and services
  • Asking the individual for references of past clients that can vouch for the quality of their services and checking these references

Also, the company can conduct background checks on the locksmith online via websites like the Better Business Bureau, Yelp, Google Review, and other similar third-party review websites and social network platforms

Do You Provide a Warranty for Your Locksmith Services?

A warranty is a guarantee about the quality of service or product used for a project. Warranties either state that a product will be repaired or replaced if they do not perform exceptionally or a company will bear the cost of any damage that results from poor workmanship or installation error.

Warranties can be written, expressed verbally, or implied. Therefore, it is always crucial for homeowners to research the type of warranty being offered to them, as well as the terms, conditions, and scope of coverage before signing any agreement.

Professional locksmiths in Indianapolis offer two main types of warranties for their services:

  • Manufacturer's Warranties: these types of warranties are a statement of assurance that the locks used for the project are of premium quality and will perform exceptionally well. When a lock covered by a manufacturer's warranty fails to meet expectations, the client may request that the lock and any other materials used alongside be replaced. Note that the warranty covers the cost of replacing the locks and any other item used alongside. Most manufacturer warranties are valid for one year, but it is always a good idea to confirm directly from the manufacturer.
  • Workmanship Warranties: these warranties are assurances that the services that a client will receive are of the highest quality. Workmanship warranties will cover the cost of correcting any installation error made by the locksmith. Most workmanship warranties are only valid for as long as the locksmith chooses. As such, you should always find out how long the workmanship warranty being offered to you will last before signing any agreement.

In addition to discussing the validity period of the warranty being offered to you, you should also find out those conditions that can void a warranty. Listed below are some of the conditions that can void a warranty:

  • The lock was not installed by the manufacturer's instructions.
  • A locksmith or locksmith company is other than the one who performed the initial lock installation or replacement work on the product.
  • The product was damaged as a result of carelessness, misuse, or vandalism.
  • Natural disasters damaged the product

Do You Carry the Necessary Insurance Policy for Locksmiths in Indianapolis?

According to the US Bureau of Labor Statistics, a total of 70 fatal work-related injuries and 23,400 nonfatal work-related injuries were reported among general maintenance and repair workers across the country in 2020 alone. Given the rate of work-related injuries recorded among general maintenance and repair workers across the country in a single year, it is a bad idea to hire anyone that is not insured for your project.

Even if there is no law requiring locksmiths to have insurance before working in the city, it is always in your best interest to hire someone that will not expose you to financial liabilities that may result from personal injury and property damage that occurs during your work.

You can confirm a locksmith's insurance status as well as the type of coverage the company has by requesting a copy of their insurance certificate and contacting the insurance company that issued it.

In addition, you should find out if the locksmith is going to hire other people to help with the project. If they will be hiring other people, you should ensure that the locksmith has workers' compensation insurance.

Employers in Indiana are permitted to obtain workers' compensation insurance from private insurance companies, so you can request a certificate from your locksmith and contact the company that issued the certificate.

How to File a Complaint Against a Bad Locksmith in Indianapolis

Complaints against bad locksmiths in Indianapolis can be filed with the Consumer Protection Division of the Indiana Attorney General's Office.

Many homeowners across Indianapolis require the services of a locksmith from time to time, these projects may become unnecessarily frustrating because they hired dishonest locksmiths who either fail to do a good job despite getting paid for it or deliberately give out personal information about the house to burglars.

Home improvement scams are common in the City of Indianapolis, and that is why the State Attorney General has advised homeowners to ask the right questions, do proper research, and get a written contract before they reach an agreement with any contractor or handyman.

Unlike many other home improvement workers, it is not easy to spot a dishonest locksmith. This is partly because the profession is not regulated by the city, and also because lock-related issues often require immediate attention, which leaves most homeowners impatient and unable to evaluate the individual they want to hire properly.

Homeowners in Indianapolis can avoid falling victim to potential home improvement scammers by taking the following precautionary measures:

  • Do not hire door-to-door solicitors. Get referrals on locksmiths from family and trusted friends
  • Avoid anyone that shows up in front of your door in an unmarked truck
  • Always confirm the company's business address and phone number
  • Check reputable organizations such as the Associated Locksmiths of America and the Better Business Bureau for locksmiths near you
  • Be wary of any locksmith that makes use of pressure tactics when trying to sell their services to you
  • Always verify any professional qualifications your preferred locksmith is providing as proof of competence and credibility. You can do so by contacting the organization where they obtained the professional qualification
  • Find out whether the locksmith company is registered to do business in the state. You can do this by asking for proof of registration and contacting the appropriate agency
  • Avoid locksmiths that are not insured
  • Always ask for three or more verifiable references before signing any agreement
  • Avoid locksmiths that offer very low rates for their services. Always get and compare rates from up to three different locksmiths.
  • Do not hire anyone that is insisting on cash payments or debit card transactions
  • Get a well-detailed contract for the work before allowing the locksmiths to drill your lock

Victims of locksmith scams or any other home improvement scam can file a complaint with the Consumer Protection Division of the Indiana Attorney General's Office. Victims can file their complaint with the Consumer Protection Division of the Indiana Attorney General's Office online or by downloading, completing, and sending a consumer complaint form to:

Office of the Indiana Attorney General
Consumer Protection Division
Government Center South, 5th Floor
302 West. Washington Street
Indianapolis, IN 46204

Note that the Office of the Indiana Attorney General does not pursue monetary compensation on behalf of individuals. As a result, anyone seeking full monetary compensation from a locksmith should consider filing a civil action in an appropriate court.

The appropriate court for filling matters valued at $8,000 or less in Indianapolis is a small claims court. You can file a small claim case against a professional at any of the small claims court locations:

Center Township Small Claims Court
300 East. Fall Creek Pkwy N
Drive #130
Indianapolis, IN 46205
Decatur Township Small Claims Court
3730 South. Foltz Street
Indianapolis, IN 46241
Franklin Township Small Claims Court
4351 Independence Square
Indianapolis, IN 46203

Before filing a civil action against anyone, it is always a good idea to seek the advice of your attorney.