Get Quotes from Top TV Repair Services in Indianapolis, IN

Questions to Ask Before Hiring a TV Repairman in Indianapolis

Watching TV in the US is a top leisure activity, with nearly 80% of the people watching their television on a given day. Even though it is customary to want your TV fixed as soon as possible, attempting to fix it yourself could worsen the issue and cost you a lot of money to replace it. As such, you should only hire a professional TV repairman in Indianapolis with the necessary skills who can handle your minor and major TV repairs according to the manufacturer's specifications.

Asking the following questions can help you validate your preferred TV repair technician's expertise and skills to guarantee they can handle your TV issue:

Do You Repair All Types of TVs?

When looking for a TV repair service in Indianapolis that can provide you with exceptional services, you need to make sure that they are familiar with the brand and model of your device, especially the features listed below:

  • Screen Type: Modern televisions come in either flat or curved screens. The main difference is that a flat screen requires you to sit in front of it to get the best possible viewing angle. On the other hand, curved-screen televisions allow you to enjoy various viewing angles.
  • Display Technology: common TV display technologies include:
    • Cathode-Ray Tube (CRT)/Direct View: This technology is commonly found in older televisions. Although they tend to be bulkier and consume more energy than their newer counterparts, these televisions are still more affordable and can be used with various devices.
    • Plasma: These televisions offer more contrast and better images than tube models, though their quality often degrades over time. Although they are relatively inexpensive, plasma televisions are regarded as outdated.
    • Digital Light Processing (DLP): Compared to plasma televisions, liquid-crystal display (DLP) models are more durable, thin, and lighter. Unfortunately, this technology is no longer being used on most newer models.
    • Liquid Crystal Display (LCD): LCD televisions are generally considered more energy-efficient and thin than their plasma and CRT counterparts. However, they do not have the best viewing angles.
    • Light Emitting Diode (LED): These televisions offer better and sharper images than their LCD counterparts but are also more expensive. Most newer models come with various display technologies, such as QLED, OLED, and AMOLED, which have lower energy consumption and better image quality.
  • Extra Features: These televisions have various features, such as Ultra-High Definition and Voice activation. They also come with smart connectivity.

Avoid hiring a TV repairman who does not know the brand of your television. This suggests that they have no knowledge and expertise in fixing it. Also, ensure they have the necessary specializations and that any agreements you make with them are in writing.

Do You Deal with All the Brands of TV?

In Indianapolis, there are a wide variety of TV brands that residents can choose from, including:

Brand Highlights Drawbacks Calling Card
Samsung Impressive TV quality
4K & 8K options
Smart TV options
Pricey QLED and QD-OLED
Sony Great sound and picture quality
HDR and Smart TV options are readily available
Eco-friendly
Pricey Cognitive Processor XR Chip and Mini-LED
LG Sleek designs
Affordable models
Smart TV options
No HDR 10+ support OLED
Hisense Great value at low prices
Sizes of up to 100" available
Processing issues Variety
TCL Roku and Google compatible
Up to 8K
Affordable options
Processing and picture quality may not be up to par with pricier models Value
Vizio Affordable
4K resolutions
OS may lag and be buggy Quantum

Regardless of the type of TV brand, an Indianapolis-based repair service can usually handle repairs on any make and model. However, since these brands typically have unique characteristics, it is important to ensure that the technician you hire has the necessary experience to fix your device. To this end, ensure that the technician you hire has the necessary training and experience to handle your TV. They should also be knowledgeable about your device's specific brand, model, and display technology.

Can You Advise if I Repair or Replace My TV?

Contemporary TV models are designed to last for around 10 to 15 years. While it is typically cheaper to fix a faulty TV if it develops issues within this period, buying a new one is the better option in some situations. There are various scenarios where it might be better to replace a faulty TV instead of repairing it, like when:

  • The TV is older than ten years.
  • The TV has been fixed for the particular issue several times
  • The TV has been physically damaged
  • The TV panel has a problem
  • The TV has hardware problems

When you have a faulty television, it is typically a good idea to get in touch with a skilled TV repair technician to see if it can be fixed or replaced. The technician will likely give you an estimate and inform you whether fixing it is worth the effort. Avoid dishonest repair professionals who will try to scam you by trying to collect service fees and diagnostic charges by doing the following:

  • Troubleshooting: Check the TV manufacturer's website and the TV's user guide to see if it has information about the issue and possible solutions.
  • Research costs: Compare the cost of repairs and the price of a new one. You can ask multiple repair shops for their free estimates to compare prices.
  • Miscellaneous factors: Besides the TV's price and quality, other factors can also affect whether or not you should replace or repair your television. For instance, it is common for people to want a new TV when their home is newly renovated.

Are All Your Repair Experts Certified?

Before hiring a TV repair technician in Indianapolis, ensure they have the necessary technical and educational backgrounds to provide adequate services. Many of these individuals are trained and certified by various trade schools and internationally recognized electronics repair-related organizations such as:

  • The Electronics Technicians Association International
  • The International Society of Certified Electronic Technicians
  • Lincoln Tech Indianapolis

Nonetheless, before you hire a TV repair technician in Indianapolis, make sure that you validate their credentials with the relevant issuing organization. It is also important that your TV repair technician can contact the manufacturer of your television brand to request technical support when needed.

Do You Offer Same-Day Repair Services?

An average American spends over seven hours a day watching TV. Knowing how quickly your broken or malfunctioning TV set can be fixed is essential. It can help you plan and accommodate the disrupted viewing experience caused by the issue. Some of the common problems encountered by consumers when it comes to their televisions include the following:

  • Distorted images
  • No sound or picture
  • Grayed-out screen
  • Dark and dull pictures
  • Ill-fitting images
  • Powering off on its own
  • Out-of-proportion images
  • Color blanching or leaking
  • Poorly synced audio or video
  • Lines appearing on the screen
  • Remote control no longer works
  • No longer connects to the internet

Although many of the issues people encounter regarding their televisions can be fixed in a few hours, it is still essential to confirm with a professional. In addition, you should find out if the technician will fix the TV issue on-site or take it to their shop for repairs. Note that certain issues may take a TV technician at least 24 hours to fix a television:

  • TV panel replacements
  • Broken screen replacements
  • Dead motherboard replacements
  • Fried circuit board replacements

Ensure you ask the technician to provide you with a projected completion date or an estimate of the work if it takes longer than one day.

Do You Hold the Relevant License for TV Repair Technicians?

In Indianapolis, TV repair technicians do not need an occupational license to offer services in the city. However, the TV repair company may be required to register with the state depending on the type of business they will be operating.

For a formal business structure like a corporation or limited liability company, the TV repair company must register with the Indiana Secretary of State. In addition, the applicant must register with the state's Department of Revenue, which handles various taxes that may apply to the business. Also, the business must register its employees even if they are temporary with Indiana Workforce Development.

Meanwhile, if the TV repair company is an informal business structure like a sole proprietorship, it does not need to file with the state government. However, if the company's name does not contain the owner's name, the name must be recorded with the Marion County Recorder's Office. If the business uses an assumed name, the business owner must file a Certificate of Assumed Business Name or Doing-Business-As (DBA) form. The document must be notarized, signed, and accompanied by the correct fee.

Irrespective of the business structure, TV repair companies must register for an Employer Identification Number (EIN) with the Internal Revenue Service. For more information regarding business registration and its requirements, you can contact the Business Service Division of the Indiana Secretary of State at:

302 W Washington Street
Room E018
Indianapolis, IN 46204
Phone: (317) 234-9768
Hours: 8:00 a.m. to 5:00 p.m., Monday through Friday (except state holidays)

If you need more information regarding business name recording in Indianapolis, you should contact the Marion County Recorder's Office at

City-County Building
200 E. Washington Street
Suite T-741
Indianapolis, IN 46204
Phone: (317) 327-4020
Hours: 8:00 a.m. to 4:00 p.m., Monday through Friday

Aside from repairing TV screens, many of these repair technicians in Indianapolis also provide other services, such as:

TV mounting and installation:
$100 - $200
TV setup:
$50 - $95 per hour
Smart device setup:
$150 - $1,250
Remote repair:
$10 - $45
Phone repair:
$50 - $600
Computer repair:
$100 - $1,000
VCR system repair:
$45 - $110
Home projector repair:
$125 - $320
Home theater and sound bar repair:
$100 - $280
Household appliance repair:
$50 - $450

If you intend to have other repair services besides TV, please confirm with your preferred TV repair technician if they offer these other services. Note that some of these technicians offer discounted packages on the additional services, so ensure you confirm if your technician offers one. Also, be sure to ask them about their rates before signing any contract because the cost of the extra services will depend on the appliances' brand, make, and model.

Do You Offer Genuine Spare Parts?

The type of parts you use for your TV repair will significantly impact how effectively they will function. Hiring the right TV repairman is very important to ensure they will use genuine Original Equipment Manufacturer (OEM) TV components. Although OEM parts are typically more expensive than generic ones, they offer a better overall experience. In addition, they have

  • Higher quality
  • More durable and can last longer.
  • Better compatibility with your TV
  • They save you money in the long run.

The time it takes to find the right TV parts can vary. In some cases, the repairman will not be able to get the original equipment manufacturer (OEM) parts, especially if the production of that model has already been discontinued. In the end, you may have to use generic components for your TV repair.

Are Your Repair Services Covered by a Warranty?

If you plan on getting a TV repair, ensure that the professional TV repair technician will provide you with a warranty for their services. These warranties usually cover their services for three to one year, guaranteeing that the work was done properly and with high-quality components. Although the terms of a TV repair warranty will vary depending on the model and manufacturer of the device, most warranties will not cover defects caused by:

  • Cosmetic damages
  • Power line surges
  • Normal wear and tear
  • Improper installation
  • Shipment-related damages
  • Misuse, improper maintenance
  • Vandalism and natural disasters
  • Burn-in and image retention

Note that some manufacturers provide consumers with a warranty and a list of repair technicians who can handle certain defects. You may be required to select one from this list. In some cases, defective components may need to be shipped back to the manufacturer so that they can be repaired.

Also, some retailers, such as Best Buy and Walmart, provide their customers with additional TV coverage through store warranties or extended protection plans. These plans are usually different from the manufacturer's warranty, and they may provide coverage for incidents such as accidental damage. Note that the retailer offering this extended protection determines the warranty terms.

Listed below are some benefits and drawbacks of purchasing an extended protection plan for your TV:

Pros of Extended Protection Plans Cons of Extended Protection Plans
Provides additional coverage for TVs Can be quite expensive
Can be used after the original manufacturer's warranty expires Cost is not usually justified for low-end TVs
Offers extra peace of mind Repairs covered usually cost less than the actual plan

Make sure you ask for a copy of the written warranty you're offered. This will allow you to understand its terms properly and avoid voiding them.

How to File a Complaint Against a Bad TV Repair Service in the Indianapolis

In Indianapolis, residents can file complaints regarding problematic TV repair services with the Office of the Indiana Attorney General.

When looking for a reputable TV repair service in Indianapolis, it is important to know the signs that a potential repairman might be a scam artist. Some of these schemes involve:

  • Insisting on full payment upfront and cash payment
  • Quoting rates for genuine OEM parts but ending up using generic parts instead
  • Lying about their credentials and business license
  • Falsely claiming that TVs that can be fixed need to be replaced.
  • Intentionally damaging or suddenly discovering problems with the TV's components so that they can increase the fees for the repairs.

To avoid getting victimized by these schemes, it is vital to take the following precautions:

  • Confirm that the technician will issue you a warranty for their services
  • Confirm the technicians' insurance status
  • Never pay the total cost of your repairs in advance. Avoid payment in cash.
  • Keep an eye on the technician if the repair is done in your home.
  • Get receipts for any purchased parts. Also, ensure you keep these receipts and any other documents safe.
  • Ask for a free estimate and compare their quotes with those of other companies.
  • Check for reviews and complaints about your preferred service provider on websites such as Google Review, Better Business Bureau, and Yelp.
  • Make sure that the individual has the necessary credentials to operate.
  • Ensure the company provides a service receipt and an invoice for the completed work.

If you are unsatisfied with the work performed by a TV repair service in Indianapolis, you can file a complaint with the Consumer Protection Division of the Office of the Indiana Attorney General. You can file a complaint online or by visiting the office at:

Consumer Protection Division
302 W. Washington Street,
5th Floor
Indianapolis, IN 46204
Phone: (317) 232-6330 or (800) 382-5516