Get Quotes from Top Window Repair Contractors in Indianapolis, IN

Questions to Ask Before Hiring a Window Company in Indianapolis

Electricity rates in the Indianapolis area have risen by 74 percent over the last 15 years and inefficient home fixtures like a drafty window may add a further $500 to your annual utility bill by way of energy loss. When replacing your old windows or repairing broken ones, it is best to leave the job to a qualified window repair and installation contractor in Indianapolis. These professionals know the best window brands in the market, adhere to industry standards, and are conversant with the city's Building Standards and Procedures, Before you hire a window contractor in Indianapolis, ensure to ask the following questions to determine their expertise to complete your installation or repair satisfactorily:

Are You Licensed to Practice as a Window Contractor in Indianapolis?

Per the provisions of Section 875-10 of the Revised Code of Indianapolis and Marion County, individuals and businesses in the city that wish to engage in building and construction-related activities must obtain contractor licenses from the Indianapolis Department of Business and Neighborhood Services (BNS). Window contractors that wish to obtain licenses from this department may do so by complying with the following requirements:

  • Completing a Company License Application Form
  • Providing proof of business registration
  • Providing proof of acceptable insurance and bonding
  • Paying a stipulated license fee

All required documentation and fees can be submitted to the department via email or by mail to:

Department of Business and Neighborhood Services
Contractor Licensing
1200 Madison Avenue
Suite 100
Indianapolis, IN 46225

Inquiries concerning the licensing process can also be directed to the department via the aforementioned email address or by calling (317) 327-1291. It should be noted that window contractors in the city who offer their services without appropriate licensing can receive a fine of $250 for the first offense in a 12-month period and a minimum fine of $1,000 for subsequent violations.

You can confirm that your intended window contractor has been appropriately licensed by the BNS by perusing a List of Currently Licensed General Contractors that the department provides for this purpose.

How Much Do You Charge Compared to Other Window Repair Contractors in the City?

Finding out how much your intended window contractor charges for their services is an important step to take before commencing any work in your home and is necessary to avoid misunderstandings down the line. While window repair and replacement costs in Indianapolis generally vary by contractor, these costs are typically calculated based on several key factors, such as:

  • The number of windows to be repaired or replaced
  • The size of the windows
  • The window material
  • The window style and design
  • Accessibility to the windows
  • The nature and scale of the window damage
  • The urgency of the job
  • Availability of required hardware and components
  • The labor intensity of the job
  • Your specific location within the city
  • The contractor's local reputation and level of experience

To ensure that you get charged a fair rate for your required window repair and replacement services, you should consider getting and comparing cost estimates for the job from several window contractors in the city. This way, you can properly assess your project's estimated cost and spot dishonest contractors who overcharge for their services. Note that you should never automatically hire the contractor with the lowest rates, as some fraudulent contractors also use this technique to scam unsuspecting homeowners. Always request an explanation for submitted cost estimates that are noticeably higher or lower than the others, and never hire any contractor that cannot provide a reasonable justification for these differences.

Window replacement, repair, and installation contractors in Indianapolis earn approximately $44,940 every year. Listed below are the hourly average wages for Indianapolis window contractors compared with the average hourly wages of these professionals across other parts of Indiana as well as several other major cities in the United States:

Indianapolis Window Contractors Hourly Average Wage
$21.61
Fort Wayne Window Contractors Hourly Average Wage
$19.12
Evansville Window Contractors Hourly Average Wage
$18.02
Carmel Window Contractors Hourly Average Wage
$21.61
South Bend Window Contractors Hourly Average Wage
$19.96
Chicago Window Contractors Hourly Average Wage
$25.04
Houston Window Contractors Hourly Average Wage
$21.77
Los Angeles Window Contractors Hourly Average Wage
$21.56
New York City Window Contractors Hourly Average Wage
$24.01
Source: U.S. Bureau of Labor Statistics

Will You Get the Window Installation Permits as Required by the City Code?

Per the provisions of Chapter 536 of the Revised Code of Indianapolis and Marion County, building and construction-related activities in Indianapolis cannot commence unless building permits for these activities have been obtained from the city's Department of Business and Neighborhood Services (BNS). However, this law makes permit exemptions for the following types of window-related construction activities:

  • The replacement of exterior prime windows in one and two-family dwellings. Note that this work must be done by a city-licensed contractor and must comply with all pertinent building regulations.
  • Ordinary maintenance and repair work, like window caulking and broken glass replacement, provided that this work does not alter the prior or initial capacity, performance specifications, type of required energy, or functional features of the building or structure.
  • The installation, repair, and maintenance of storm windows or any other type of exterior windows that are designed and used as protection against severe weather
  • The attachment of window awnings to exterior walls provided that the awnings do not project more than 48 inches from any wall.

The BNS issues two main types of permits: Class 1 permits for commercial projects and Class 2 permits for residential projects. Parties that wish to obtain permits for window installation and replacement jobs may do so online or by completing and submitting either a Class 1 Structural Permit Application Form or a Class 2 Structural Permit Application Form to the department at:

Department of Business and Neighborhood Services
1200 Madison Avenue
Suite 100
Indianapolis, IN 46225

Note that online applicants will be required to create a user account on the permitting platform before they can request permits via this channel. Permit applicants are typically expected to submit copies of documents like building plans and drawings when making their applications and also pay all stipulated fees. Also, infrastructure reviews, plan reviews, and additional permit applications may be required depending on the nature and scope of the project.

You can get more information on the city's permitting process and requirements for window installation, replacement, and repair projects by contacting the Indianapolis Department of Business and Neighborhood Services at (317) 327-8700. Permit-related queries can also be directed to this department via email or in person at the office location mentioned above between the hours of 9:00 a.m. – 4:00 p.m., Mondays to Fridays.

What Kind of Window Replacement Services Do You Offer?

You should always confirm that your intended window contractors offer services that fit your specific window needs before you finalize any hiring arrangements with them. Many professional window contractors in Indianapolis are generally skilled and experienced in providing several types of services, which can be collectively grouped into the following categories:

  • New window installation
  • Window replacements and upgrades
  • Window repairs
  • Window restoration and maintenance

Nevertheless, some contractors in the city may specialize in one or two of the aforementioned categories and focus their services in these areas. Similarly, window contractors in the city may also provide services for a wide range of window styles and designs, while some may specialize in specific types. The most common types of window styles and designs found in Indianapolis include:

  • Double-hung windows
  • Sliding windows
  • Casement windows
  • Awning windows
  • Bay windows
  • Bow windows
  • Garden windows
  • Picture windows
  • Architectural shape windows
  • Single-hung windows
  • Hopper windows
  • Egress windows
  • Glass block windows
  • Skylight windows
  • Storm windows
  • Custom windows

Considering that these window styles and designs typically have unique operating features and mechanisms, you should always ensure that your window contractor has experience handling your preferred window type and is properly equipped to do so. Ensure that you get confirmation on this before the contractor begins any work in your home to avoid misunderstandings and unsatisfactory service delivery at the end of the day.

Finally, if you intend to undertake roofing, siding, or gutter replacements, installations, or repair after or alongside your window project, you should consider asking your window contractor if they offer these kinds of services. This way, you limit the room for error that can arise by having multiple individuals working on your home, and you may also get a discount for the additional services. In situations where the window contractor does not offer these services, they may be able to recommend a reputable professional that does so.

Listed below are cost estimates for commonly requested window replacement, installation, and repair services provided by professional window contractors in Indianapolis. Note that factors like the nature and scope of your specific project, your location within the city, and your contractor's level of experience will determine the actual costs of these services:

Estimates for window installation or repair based on task

Skylight installation (for standard fixed skylight)
$805 - $1,045
Building window tinting (per square foot, for a basic solar film)
$4.85 - $6.50
Custom window fabrication (per window)
$250 - $1,200
Siding installation/repair (per square foot)
$2.65 - $6.75
Gutter installation (per linear foot)
$3.25 - $25.10
Gutter cleaning
$70 - $220
Roof installation (per 100 square feet)
$115 - $1,570
Resealing
$50 - $100
Rescreening
$50 - $120
Scratch removal
$50 - $120
Alignment
$50 - $100
Insulation
$50 - $280
Re-glazing
$100 - $400
Restoration
$100 - $500
Leak repair
$50 - $400
Cleaning
$100 - $400
Tinting
$200 - $500
Soundproofing
$450 – $1,500
Source: U.S. Bureau of Labor Statistics

Estimates for window repair/replacement based on faulty component

Spring
$50 - $150
Handle
$50 - $100
Hinge
$50 - $150
Lock
$50 - $150
Seal
$50 - $150
Thermal seal
$50 - $150
Screen
$50 - $250
Glass
$55 - $700
Sash cord
$100 - $200
Well
$100 - $250
Lintel
$100 - $550
Molding
$100 - $400
Frame
$100 - $500
Flashing
$150 - $500
Arm
$50 - $150
Source: U.S. Bureau of Labor Statistics

Estimates for window repair based on the type of window

Arched
$100 - $550
Awning
$100 - $500
Bay
$175 - $600
Block
$50 - $300
Casement
$100 - $500
Double-hung
$100 - $550
Egress
$120 - $600
Garden
$175 - $550
Picture
$100 - $550
Single-hung
$100 - $400
Skylight
$200 - $500
Sliding
$100 - $500
Stained glass
$200 - $600
Storm
$100 - $400
Transom
$50 - $250
Source: U.S. Bureau of Labor Statistics

Estimates for window repair based on window frame material

Wood
$100 - $300
Aluminum
$200 - $500
Vinyl
$205 - $550
Fiberglass
$230 - $500
Composite
$230 - $600
Source: U.S. Bureau of Labor Statistics

What Brands of Windows Do You Work With?

Finding out the brands of windows that a window contractor works with is another critical area to consider when searching for qualified and experienced window replacement and installation contractors in Indianapolis. Hiring a contractor who is familiar with your preferred window brand and provides their services per the specifications of the brand manufacturer goes a long way in ensuring that your window replacement and installation project is handled satisfactorily. Several popular window brand manufacturers are favored locally by homeowners and property managers in Indianapolis, and these include:

  • Pella Windows and Doors of Indianapolis
  • Glass and Mirrors Etc
  • Window Nation
  • Universal Windows Direct
  • Associated Materials Group Inc
  • Champion Windows
  • Jeld Wen Windows
  • Marvin Windows and Doors
  • Ply Gem Windows
  • Alside Windows
  • Andersen Windows and Doors
  • Harvey Building Products
  • Velux USA
  • Milgard Windows and Doors
  • Simonton Windows
  • Sierra Pacific Windows
  • Cascade Windows
  • Earthwise Group LLC
  • Weather Shield Windows and Doors
  • Windsor Windows and Doors

Using well-known window brands for your new window installations and replacements is always a good idea. These brands are not only tried and trusted locally but are also made with high-quality materials and are typically available in a wide range of affordable and attractive styles and designs. Nevertheless, before making your selection of window brand to use for your project, you should always consider certain key features of the window, such as:

  • Security and safety
  • Compatibility with your home's interior and exterior finishes
  • Ease of operation and maintenance
  • Ventilation
  • Energy efficiency
  • Warranty options

Discuss these features with your window contractor and pay attention to the available warranty options offered by the window brand manufacturer. Common types of warranties that are offered for new and replacement windows include:

  • Limited Lifetime Warranty: this is the most common type of warranty offered for window installations and replacements. The term "lifetime" refers to a stipulated timeframe determined by the window manufacturer and should not be mistaken for the lifespan of the individual who purchases the window or the window itself. Limited lifetime warranties generally cover window performance and aesthetic defects.
  • Lifetime Warranty: this type of warranty is similar to the limited lifetime warranties but typically covers more areas, such as the cost of replacement parts for the window
  • Double Lifetime Warranty: a double lifetime warranty is a warranty option that offers coverage for purchased windows for as long as the home where these windows are installed is owned by the individual who purchased them. Sometimes, the window manufacturer may allow this warranty coverage to transfer to a new homeowner.
  • Transferable Warranty: this warranty option allows the window coverage to continue after the home where the purchased window was installed is sold to a new owner. Transferable warranties are useful for homeowners who are concerned with maintaining the added value to their homes that window replacements and upgrades provide.
  • Prorated Warranty: prorated warranties offer homeowners the option of steadily reducing the percentage of coverage provided for their windows. Under this type of warranty, the out-of-pocket payments made by the individual who purchased the window will increase the older the window gets.

Note that, in addition to manufacturer warranties, you should also make sure that you are offered a workmanship warranty by the window contractor that performs the window installation or replacement job. This warranty covers the work done by the contractor and guarantees that it was done per the window manufacturer's specifications. Always ask for written copies of any manufacturer and workmanship warranties you are offered, and ensure that you read and understand their terms and conditions so as not to void them.

How Energy-Efficient Are Your Windows?

According to the United States Department of Energy, heat loss and gain through windows are responsible for approximately 25 – 30 percent of the heating and cooling energy use in homes across the country. However, upgrading your old windows to energy-efficient models or selecting these types of windows for your new construction can save you as much as $500 a year on energy use costs. As such, the energy efficiency of your preferred window brands should be a top consideration when undertaking window installation and replacement projects in Indianapolis.

In addition to reduced energy costs, investing in energy-efficient windows protects your indoor valuables from UV sun damage and can also qualify you for tax incentives and rebates at the local, state, and federal levels. These, in turn, balance out the initial cost of purchasing and installing these energy-efficient windows in your home. You can find available local home repair and improvement financing options and determine your eligibility for them by accessing the Indianapolis Neighborhood Housing Partnership website. Other platforms where you can find available local, state, and federal energy-efficiency financing programs include:

Do You Carry the Necessary Insurance Policy for Window Replacement Contractors in Indianapolis?

Construction, installation, maintenance, and repair workers usually face several work-related hazards, such as falls from heights, cuts, tears, and lacerations from sharp work tools and work materials, and even exposure to toxic chemicals like sealants and adhesives. According to data published by the U.S. Bureau of Labor Statistics for 2020, approximately 45 deaths were recorded amongst this category of workers in Indiana, accounting for more than 28 percent of the total work-related fatalities reported in the state during this time. As such, it is always in your best interest to hire properly insured contractors for your window installation and replacement jobs in Indianapolis.

Per the provisions of Chapter 875, Article I of the Revised Code of Indianapolis and Marion County, window contractors that operate in Indianapolis are expected to comply with the following insurance and bond requirements:

  • They must carry minimum general liability insurance coverage of $500,000 per occurrence for death or bodily injury and $100,000 per occurrence for property damage or a minimum limit of $500,000 per occurrence for a combined coverage of both bodily injury and property damage
  • They must carry workers' compensation insurance for any of their workers employed in the city or other parts of Marion County.
  • They must maintain a surety bond of $10,000

Failing to confirm that your window contractor has complied with these mandatory insurance and bond requirements makes you liable for any injuries or property damage that they incur or cause during your project. To this end, always ask for copies of their insurance and bond certificates and validate these documents with the appropriate issuing organization before the contractor commences any work in your home. You should also make sure that the contractor's available insurance coverage will be adequate for the scope of your project.

You can get additional information on the locally mandated insurance and bond requirements for Indianapolis window contractors by contacting the city's Department of Business and Neighborhood Services at (317)327-1291.

How to File a Complaint Against a Bad Window Replacement Contractor in Indianapolis

Consumer complaints concerning bad window contractors in Indianapolis are typically handled at the state level by the Indiana Attorney General's Office.

In January 2022, local media station WISH-TV reported that two female homeowners in Indianapolis had lost tens of thousands of dollars to a contractor that had collected money to provide home repair and improvement services and failed to perform the required jobs properly. Similarly, in March 2022, citing a recent uptick in home improvement scam reports in the city, news station Fox 59 published an alert warning homeowners to beware of unsolicited contractors and to always do proper research before hiring any contractors.

You should always watch out for scammers when planning window replacements or any other types of home repair and improvement projects in Indianapolis. Some red flags to look out for include:

  • Unsolicited offers of home improvement services. Sometimes, the contractor may claim to have just completed work in the area and offer to use leftover materials from that work for you at a discounted rate
  • Requests for full upfront payments or large advance payments
  • Hesitance to provide written documentation, such as contracts, invoices, and warranties
  • Hesitance to provide references
  • High-pressure sales tactics
  • Hesitance to provide proof of licensing

You can protect yourself from the actions of scammers when planning your window replacement and installation projects by taking the following precautions:

  • Be skeptical of door-to-door contractors and unsolicited offers of window replacement or maintenance services
  • Get referrals to window contractors from friends and family who have undertaken a similar project. You can also utilize online directories provided by organizations like the Better Business Bureau and the Builders Association of Greater Indianapolis to find professional window contractors in the city.
  • Always get cost estimates for your project from at least three contractors and compare these estimates before making your hiring decision.
  • Look up reviews and testimonials on potential window contractors online before finalizing any hiring agreements with them.
  • Make sure that your preferred contractor holds a valid city-issued license
  • Make sure that your preferred contractor is properly insured and bonded
  • Be wary of contractors who cannot provide you with at least three local verifiable references. This is usually an indication of poor service delivery on their part
  • Do not hire contractors that do not have a verifiable physical address
  • Make sure that you get a written and well-detailed contract for the job before any work commences. Review this contract properly before signing it
  • Request written copies of your warranties
  • Make sure that the contractor pulls all necessary permits for the job
  • Never pay the total cost of the project before it starts, and limit any down payments that you make to a maximum of one-third of the project's total cost

In 2021, the Indiana Attorney General's Office received more than 15,500 complaints from consumers across the state and was able to recover over $22.2 million in penalties and restitution for consumers during this period. You can file consumer complaints concerning poor, unfair, or fraudulent activities and business practices by your Indianapolis window contractor with the Consumer Protection Division of the Indiana Attorney General's Office via an Online Consumer Complaint Form. Complaints can also be filed with this office by completing and mailing a Consumer Complaint Form to:

Office of the Indiana Attorney General
Consumer Protection Division
Government Center South
5th Floor
302 W. Washington Street

Queries concerning this office's complaint submission and resolution process can be directed to (317) 232-6330. Note that there is no guarantee of monetary compensation after filing a complaint with the Indiana Attorney General's Office. Nevertheless, you can take private legal action to seek damages against the contractor by filing a lawsuit at the Marion Circuit Court for matters involving less than $8,000 and the Marion Superior Court for matters involving $8,000 or more. You should always get proper legal advice before filing these lawsuits and taking any other types of court-related actions in Indianapolis. To this end, you can get referrals to licensed attorneys in the city via the Indianapolis Bar Association's Lawyer Referral Service.